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How to use the Chrome Extension
How to use the Chrome Extension

Get to know our chrome extension inside and out.

Amy Habib avatar
Written by Amy Habib
Updated over a week ago

Welcome to the Bonjoro Chrome Extension. The Extension allows you to quickly create videos or screenshares and share them with your customers via a URL anywhere - could be via social media, SMS embedding into campaigns or automatic drip campaigns - anywhere that your customers are! Videos that you create using the Chrome Extension are saved to your Bonjoro Video Library.

There are three steps to using the chrome extension:

  1. Record your video or screenshare (You can also upload video to the video library from your computer)

  2. Assign a template for the video from your available Bonjoro templates - or create a new one - and assign it to customize the landing page where the video will play.

  3. Copy and share the URL link to your video - easy!

In this help doc we will be going through how you can use each feature of the chrome extension & include some tips on where you might want to use it. If you haven't downloaded the extension yet, click here. Please click the image or button below to watch a quick overview on the Chrome extension.

Using Webcam only option and our top tips!

Top tips:

  • Want to announce a new product, event or service offering in a personal way - record a video, set up a template with a CTA to direct your viewers to your new offering and embed it into an email newsletter - easy!

  • Don't have a lot of time to type a message? or just want to quickly send an intro to someone? Then video is the one for you.

  • Don't be misunderstood, and quickly send a video. It's easier to understand someone's tone in a video than reading a message.

  • Want to update a group of people or all your fans? Then record using Web, add a fun template to go with your video and paste it on any social media outlet.

  • About to jump on a call with someone or just finished a call with a prospective? Give them a face to match the voice and let them see that you're a real person and not just a robot.

Using Screen recording option and our top tips

Top Tips:

  • Your customer needs a bit of support? Show them what you mean by quickly recording your screen and then paste the link directly into the conversation

  • Show your new subscribers around your platform with a screen recording on how to get around.

Using Screen and video option and our top tips:

Top Tips:

  • Just like the above tips, showing your screen can save you a lot of typing. With your webcam you just add a bit more familiarity and make it a bit more personal.

  • If you head up support, you know that you want your customers to know that you are human too and not just a bot. Cut down your explanation time and also add a bit of fun by sending a quick screen recording, and then include a little surprise CTA to add a bit of delight.

Manage your videos

Head to the "Video Library" tab in your Bonjoro account where you can choose the message template and share any of your videos. Unlike Task based videos, we do store these so you can re-use them when required with the video specific URL.

N.B. After recording your first video with the new Chrome recorder, you will automatically be taken to the new Video Library tab in your account.

First release limitations

Some core limitations we will be addressing in future versions, feel free to let us know more - we figured we'd just get this into your hands asap:

  • Cannot edit thumbnail / gif

  • Cannot edit message text on side of video (uses template text)

Got more questions or need more help? Then hit us up on our live chat :)

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