Troubleshooting

Experiencing problems with Bonjoro?

10 articles in this collection
Written by Matt Barnett 🏄🏽, Grant Dewar, and Amy Habib

Email Setup FAQ

Questions and answers to our most asked email inquires.

Written by Amy Habib
Updated over a week ago

Make sure your emails are being delivered

Protect and maximise your email deliverability

Written by Matt Barnett 🏄🏽
Updated over a week ago

Bonjoro delivery, open rates & results

Think that some of your messages may not be being received or not experiencing the best open rates? Follow these best practices.

Written by Matt Barnett 🏄🏽
Updated over a week ago

Help with Verified Domain

Asking your IT desk for help setting up your verified domain

Written by Grant Dewar
Updated over a week ago

Video messages slow to upload

Troubleshooting upload speeds from mobile and desktop devices

Written by Matt Barnett 🏄🏽
Updated over a week ago

CSV upload issues

Some common errors with CSV's

Written by Matt Barnett 🏄🏽
Updated over a week ago

Video Encoding

What does Encoding mean?

Written by Amy Habib
Updated over a week ago

One of my contacts has the wrong image, name or title?

Troubleshooting images

Written by Matt Barnett 🏄🏽
Updated over a week ago

iPhone Audio

There is no audio on your Bonjoro's

Written by Matt Barnett 🏄🏽
Updated over a week ago

Bonjoro FAQs

Quick look at some frequently asked questions.

Written by Amy Habib
Updated over a week ago